Privacy Notice
Last updated:
Astrology Excellence respects the privacy of clients and website visitors.
This Privacy Notice explains what personal information may be collected, why it is used, who it may be shared with and the rights available to you.
1. Who We Are
Astrology Excellence is responsible for the personal information described in this Notice.
Email: tariq@astrologyexcellence.com
Phone: +44 7802 514951
2. Information We May Collect
Depending on how someone uses Astrology Excellence, information may include:
Identity and Contact Information
- name
- email address
- telephone number
- account information
Birth and Horoscope Information
- date of birth
- exact birth time
- birthplace
- birth country
- horoscope and chart information
- planetary placements
- astrological interpretations
- predictive timing information
Service Information
- services purchased
- booking history
- reports
- consultation information
- client questions
- correspondence
- feedback
Payment Information
Payments may be processed through providers such as Stripe.
Astrology Excellence may receive information such as:
- transaction status
- payment amount
- payment reference
- purchase details
Astrology Excellence does not normally receive or store the client's complete payment-card number.
Website and Technical Information
This may include:
- IP address
- browser information
- device information
- pages visited
- security logs
- cookies
- similar technologies
- website usage information
3. Sensitive Information
Clients may voluntarily discuss matters involving:
- health
- religion
- relationships
- sexual life
- family matters
- other sensitive personal circumstances
Some of this information may receive additional protection under applicable data-protection law.
Where required, Astrology Excellence will rely on an appropriate legal basis or additional condition for processing such information.
Clients are not required to provide sensitive information that is irrelevant to the service or question being asked.
4. Why Information Is Used
Personal information may be processed to:
- provide consultations
- prepare written astrology services
- calculate and interpret horoscopes
- create reports
- create predictive timelines
- answer Ask Tariq questions
- manage client accounts
- process orders and payments
- contact clients about bookings or services
- maintain relevant client history
- support returning-client analysis
- prevent fraud
- maintain security
- comply with legal or accounting requirements
- improve services
- improve website functionality
- send marketing where appropriate permission exists
5. Lawful Bases
Depending on the purpose, Astrology Excellence may rely on:
Contract
Where processing is necessary to provide a service that has been purchased or requested.
Legal Obligation
Where information must be retained or disclosed to comply with applicable law.
Legitimate Interests
For proportionate purposes such as:
- security
- fraud prevention
- administration
- continuity of client service
- improving services
where those interests do not override an individual's rights.
Consent
Where someone has specifically agreed to particular processing such as:
- certain marketing
- non-essential cookies
- certain sensitive information where consent is the appropriate basis
Where special-category information is processed, an appropriate additional condition will also be used where required.
6. Who Information May Be Shared With
Astrology Excellence may use trusted service providers including:
- payment processors such as Stripe
- website hosting providers
- infrastructure providers
- AI technology providers
- email providers
- communication providers
- cloud-storage providers
- analytics providers
- security providers
- professional advisers such as accountants or lawyers
Providers should only receive information reasonably necessary for their role.
Astrology Excellence does not sell private client horoscope information or private consultation information to advertisers.
7. International Processing
Some technology providers may process information outside the United Kingdom.
Where required, appropriate protections should be used for international transfers.
8. How Long Information Is Kept
Personal information is retained only for as long as reasonably necessary for the relevant purpose, including:
- delivering purchased services
- maintaining continuity for returning clients
- maintaining client reports
- resolving disputes
- accounting requirements
- legal requirements
- maintaining appropriate business records
Different categories of data may have different retention periods.
Where information is no longer required, it should be deleted, anonymised or securely disposed of where reasonably practicable.
9. Security
Reasonable technical and organisational measures are used to protect personal information against:
- unauthorised access
- loss
- alteration
- misuse
- inappropriate disclosure
Access to private client information should be limited to those who reasonably require it.
No internet-based system can be guaranteed to be completely secure.
10. Cookies
The website may use cookies and similar technologies.
Strictly necessary cookies may be used to operate essential website functionality.
Where required, non-essential technologies such as analytics or advertising cookies should only be activated after appropriate user choice.
11. Marketing
Where a person has opted into marketing, they may unsubscribe at any time.
Marketing preferences do not affect a person's ability to purchase ordinary Astrology Excellence services.
12. Testimonials and Reviews
Where appropriate permission or another suitable basis exists, Astrology Excellence may display client feedback, social-media handles, profile images or screenshots.
Published review material should be limited to what is appropriate and relevant.
Anyone who believes their personal information has been displayed inappropriately may contact Astrology Excellence.
13. Your Rights
Depending on the circumstances and applicable law, individuals may have rights to:
- access personal information
- correct inaccurate information
- request deletion
- restrict certain processing
- object to certain processing
- receive certain information in a portable format
- withdraw consent where processing relies upon consent
Withdrawal of consent does not affect processing that was lawfully carried out before consent was withdrawn.
14. Complaints
Questions or concerns about privacy can be sent to:
Individuals may also have the right to raise a complaint with the Information Commissioner's Office.
15. Changes to This Notice
This Privacy Notice may be updated as Astrology Excellence and the website develop.
The latest version should always display its most recent revision date.
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